Frequently Asked Questions (FAQ)
Find answers to common questions about Alphabetum Technology's services, processes, and expertise.
General Questions
What services does Alphabetum Technology provide?
Alphabetum Technology offers comprehensive technology services including custom web development, mobile app development (iOS and Android), frontend and backend engineering, AI and machine learning solutions, cloud engineering and DevOps, blockchain and Web3 development, technology consulting, and digital transformation services. We serve clients across various industries including healthcare, finance, ecommerce, government, and NGOs.
Where is Alphabetum Technology located?
We have offices in Delhi and Dehradun, India. Our team works with clients globally, providing remote and on-site services as needed.
How long has Alphabetum Technology been in business?
Alphabetum Technology is an established technology company with years of experience delivering cutting-edge software solutions. We have built a strong reputation for quality, innovation, and client satisfaction.
What industries do you serve?
We serve a diverse range of industries including healthcare, fintech, ecommerce, retail, travel, logistics, government, NGOs, pharmaceuticals, banking, insurance, and more. Our solutions are tailored to meet industry-specific requirements and compliance standards.
Services & Development
What technologies do you specialize in?
We specialize in modern web technologies (React, Next.js, Angular, Vue.js), mobile development (React Native, Flutter, iOS Swift, Android Kotlin), backend technologies (Node.js, Python, Java, .NET, Go), cloud platforms (AWS, Azure, GCP), databases (PostgreSQL, MongoDB, MySQL), AI/ML frameworks (TensorFlow, PyTorch), and blockchain technologies. We stay current with the latest tools and frameworks to deliver optimal solutions.
Do you provide full-stack development services?
Yes, we offer complete full-stack development services covering frontend, backend, database design, API development, cloud infrastructure, and DevOps. Our teams include experts in both frontend and backend technologies, ensuring seamless integration and optimal performance.
Can you work with our existing technology stack?
Absolutely. We work with a wide variety of technology stacks and can integrate our solutions with your existing systems. Our team will assess your current infrastructure and recommend the best approach for integration or migration.
Do you offer AI and machine learning services?
Yes, we provide comprehensive AI and ML services including custom AI solutions, machine learning model development, natural language processing, computer vision, predictive analytics, chatbots, and AI-powered automation. We help businesses leverage AI to improve efficiency and drive innovation.
What is your approach to cloud engineering?
We offer end-to-end cloud engineering services including cloud migration, architecture design, containerization (Docker, Kubernetes), serverless solutions, CI/CD pipeline setup, cloud security, cost optimization, and 24/7 cloud monitoring and management. We work with AWS, Azure, and Google Cloud Platform.
Project Process
What is your development process?
We follow agile development methodologies with iterative sprints, regular client communication, and continuous delivery. Our process typically includes requirements gathering, design and architecture, development sprints, testing and QA, deployment, and ongoing support. We emphasize transparency, collaboration, and client involvement throughout the project.
How long does a typical project take?
Project timelines vary based on scope, complexity, and requirements. A simple website might take 4-8 weeks, while a complex enterprise application could take 3-6 months or longer. We provide detailed timelines during the project planning phase and keep clients updated on progress throughout development.
Do you provide project updates and communication?
Yes, we maintain regular communication through daily standups, weekly status reports, sprint reviews, and dedicated communication channels (Slack, Teams, email). You'll have direct access to project managers and development teams. We believe transparency is key to project success.
What kind of testing do you perform?
We conduct comprehensive testing including unit testing, integration testing, functional testing, performance testing, security testing, and user acceptance testing (UAT). We follow best practices and use automated testing tools to ensure high-quality deliverables.
Do you provide post-launch support and maintenance?
Yes, we offer ongoing support and maintenance services including bug fixes, security updates, feature enhancements, performance optimization, and technical support. Support packages can be customized based on your needs.
Pricing & Payments
How do you price your projects?
We offer flexible pricing models including fixed-price projects, time and materials (T&M), and dedicated team models. Pricing depends on project scope, complexity, timeline, and requirements. We provide detailed proposals after understanding your needs. Contact us for a free consultation and quote.
What payment terms do you offer?
Payment terms are typically structured with milestones. Common arrangements include an initial deposit followed by milestone-based payments aligned with project deliverables. Final payment is usually due upon project completion and acceptance. Specific terms are outlined in our service agreements.
Do you offer payment plans for long-term projects?
Yes, for larger projects, we can structure payment plans that align with project milestones and deliverables. This helps manage cash flow for both parties and ensures payments are tied to progress.
Quality & Security
How do you ensure code quality?
We maintain high code quality through code reviews, automated testing, coding standards, best practices, documentation, and continuous integration. Our developers follow industry standards and we use tools for static analysis and code quality metrics.
What security measures do you implement?
Security is a priority. We implement industry-standard security practices including secure coding, encryption, authentication and authorization, regular security audits, penetration testing, compliance with security standards (OWASP, GDPR), and secure deployment practices. We can help you achieve compliance with relevant regulations.
Do you sign NDAs and maintain confidentiality?
Absolutely. We understand the importance of confidentiality and regularly sign non-disclosure agreements (NDAs) with clients. We maintain strict confidentiality protocols and have measures in place to protect sensitive information throughout the development process.
Team & Hiring
Can I hire dedicated developers from Alphabetum Technology?
Yes, we offer dedicated team models where you can hire dedicated developers, designers, or entire teams who work exclusively on your projects. This model provides flexibility, scalability, and cost-effectiveness for long-term projects.
Do you hire talent/developers?
Yes, we are always looking for talented developers, designers, and technology professionals to join our team. Visit our careers page to see open positions. We offer competitive compensation, growth opportunities, and a collaborative work environment.
What skills and experience do your developers have?
Our developers have diverse skill sets and extensive experience across multiple technologies and industries. They include senior engineers, architects, full-stack developers, mobile specialists, DevOps engineers, and AI/ML experts. We invest in continuous training to keep our team updated with the latest technologies.
Communication & Support
What time zones do you work in?
We operate in IST (Indian Standard Time) with offices in Delhi and Dehradun. However, we work with clients across different time zones and can adjust our schedules to accommodate your business hours when needed.
How can I get started with a project?
Getting started is easy. Simply contact us through our website contact form, email, or phone. We'll schedule a free consultation to understand your requirements, discuss your project goals, and provide a detailed proposal. Once you approve, we'll kick off the project with a discovery session.
Do you provide ongoing support after project completion?
Yes, we offer comprehensive support and maintenance services. This includes bug fixes, updates, security patches, feature enhancements, technical support, and monitoring. Support can be provided on a retainer basis or as needed, depending on your requirements.
Still Have Questions?
If you couldn't find the answer you're looking for, we're here to help. Contact our team and we'll get back to you as soon as possible.
Email: info@alphabetumtech.com
Website: www.alphabetumtech.com
Address: Vi-John Tower, 393, Udyog Vihar Phase 3 Rd, Phase II, Udyog Vihar, Sector 20, Gurugram, Haryana 122016